If you need further assistance, please reply. If the issue still occurs, you may contact Gateway support for further assistance. ‘Apply’ and click ‘OK’ and run the file to install it. ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7 operating system from the drop down. After downloading the touch drive from the computer manufacturer’s website.ī. Make older programs compatible with this version of WindowsĪfter above step install the Seagate external hard drive in Windows 7 compatibility mode and checkĪ. Try Installing Seagate Dashboard in compatibility mode Seagate external hard drive since it is not compatible with Windows 8. Thank you for posting your query in Microsoft Community.Īs I understand that you are unable to connect