Then follow the steps above, to the same outcome.Sign out of Word & Close all Office applications.I've tried to workaround the problem by doing the following:
I don't have similar problems with Excel. I can open the Word 'Getting Started' window, it shows that I am signed into my office account.
I had been using the beta versions of Office 2016 without problems, but the last update seems to have broken Word, as I can no longer save documents.